Customer Service Representative - State Farm Agent Team Member
Full Time • Tulsa - OK
Benefits:
- Simple IRA
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2021 and has grown into a strong team of nine. I’ve been with State Farm since 2018, including time as a team member, and previously worked as a General Manager for a startup mobile car wash company.
I’m a graduate of Southern Nazarene University, married with a toddler son, and have a dog named Brooks who occasionally joins us in the office. Outside of work, I enjoy golf, traveling, cooking, and volunteering. As a longtime Tulsa resident, I’m proud to serve and stay connected to our local community.
For our team, we offer personal and professional development opportunities, a gym membership, weekly and monthly bonus opportunities, a Simple IRA, and a strong focus on work-life balance. We also enjoy office lunches and team-building events to stay connected.
Our office culture is fun, close-knit, and competitive. We’re looking for someone who is reliable, coachable, and trustworthy - someone who is competitive, customer-focused, and passionate about delivering a great experience while growing with a supportive team.
ROLE DESCRIPTION:
Our agency opened in 2021 and has grown into a strong team of nine. I’ve been with State Farm since 2018, including time as a team member, and previously worked as a General Manager for a startup mobile car wash company.
I’m a graduate of Southern Nazarene University, married with a toddler son, and have a dog named Brooks who occasionally joins us in the office. Outside of work, I enjoy golf, traveling, cooking, and volunteering. As a longtime Tulsa resident, I’m proud to serve and stay connected to our local community.
For our team, we offer personal and professional development opportunities, a gym membership, weekly and monthly bonus opportunities, a Simple IRA, and a strong focus on work-life balance. We also enjoy office lunches and team-building events to stay connected.
Our office culture is fun, close-knit, and competitive. We’re looking for someone who is reliable, coachable, and trustworthy - someone who is competitive, customer-focused, and passionate about delivering a great experience while growing with a supportive team.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Austin Jones - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $45,000.00 - $65,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Tulsa, OK and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none